Human Review in AI Automation: A Practical Governance Framework
Design human review for AI agents and automation according to consequence, uncertainty, permissions, accountability, and measurable risk.
PMMA Blog
Practical guidance for applying AI to real business work.
The PMMA Blog helps business leaders identify valuable AI opportunities, avoid common implementation mistakes, and connect technology decisions to operating and financial outcomes.
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Five Signs Your CRM Needs Workflow Automation, Not Replacement
Learn how ownership, data, pipeline definitions, follow-up, and reporting reveal when CRM problems are really sales workflow problems.
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Business Process Automation: Understand the Bottleneck Before You Automate It
A process-first guide to diagnosing bottlenecks, designing future-state workflows, and applying workflow automation where it creates measurable value.
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Where to Apply AI First: An AI Readiness and Strategy Framework
Use value, feasibility, readiness, and risk to prioritize the right first AI implementation and build an executable transformation roadmap.
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Occasional guidance for leaders applying AI to real work.
Decision-stage education—where to apply AI first, what to fix before automating, and how to keep people accountable. No more than a few emails a month.
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